Browse Help Topics
Getting Started
New to DumpFlow? Learn how to set up your account and make your first brain dump.
Voice Recording
Tips for getting the best transcription results from your brain dumps.
Billing & Subscription
Manage your subscription, billing questions, and payment methods.
Privacy & Security
Learn how we protect your data with Swiss-grade privacy standards.
Frequently Asked Questions
Starting a brain dump is simple:
- Open DumpFlow and go to the Today tab
- Tap the large microphone button in the center
- Start speaking your thoughts - don't filter, just let it all out
- Tap the button again to stop recording
- Our AI will automatically extract tasks and organize them for you
Every new user gets a 7-day free trial with full access to all features:
- Unlimited voice brain dumps
- Advanced AI task extraction
- Streak tracking
- Full brain dump history
You won't be charged during the trial. Cancel anytime before it ends to avoid charges. After the trial, you can choose monthly ($6.99) or annual ($49.99) subscription.
Subscriptions are managed through the App Store:
- Open the Settings app on your iPhone
- Tap your name at the top
- Tap "Subscriptions"
- Find DumpFlow and tap it
- Tap "Cancel Subscription"
You'll continue to have access until the end of your current billing period.
Yes, we take your privacy extremely seriously:
- Voice recordings are processed in real-time and not stored long-term
- All data is encrypted in transit and at rest
- We're a Swiss company with Swiss privacy standards
- We're fully GDPR compliant
- Your data is never sold to third parties
- Voice processing doesn't train AI models
Read our full Privacy Policy for details.
For best transcription results:
- Speak clearly at a moderate pace
- Reduce background noise when possible
- Hold your phone 6-12 inches from your mouth
- Ensure you have a stable internet connection
- Check that DumpFlow has microphone permissions
If issues persist, try restarting the app or contact support.
The Golden List shows your top 3 priority tasks for the day. Our AI analyzes all your tasks and identifies the most important ones based on:
- Urgency mentioned in your brain dump
- Deadlines and time-sensitive items
- Dependencies and blocking tasks
- Overall impact and importance
This helps you focus on what truly matters instead of getting overwhelmed by a long to-do list.
You can delete your account and all associated data:
- Open DumpFlow and go to Settings
- Scroll down to "Delete Account"
- Confirm the deletion
Alternatively, email us at [email protected] and we'll process your deletion request within 30 days. Remember to cancel your subscription first to avoid future charges.
Since subscriptions are processed through Apple's App Store, refund requests must go through Apple:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Find your DumpFlow purchase
- Request a refund
Apple handles all refund decisions according to their policies.
Still need help?
Our support team is here to help you get the most out of DumpFlow. We typically respond within 24 hours.